Privacy Policy

Introduction

This Privacy Policy outlines how Omnial AI, Inc. ("Omnial," "we," or "us") handles personal data collected from users and visitors of our desktop applications and websites (collectively referred to as the "Apps"). It explains what information we gather, how we use it, the rights you may have under applicable laws, and how you can contact us with privacy-related concerns. By using our Apps, you agree to the practices described in this policy.

Scope of this Policy

This Privacy Policy applies to personal data that Omnial collects directly. If you are using our services through an organization that has a separate agreement with us, such as an enterprise customer, their privacy practices may govern how your information is handled. In such cases, please reach out to your organization's administrator.

Information We Collect

We collect personal details that you voluntarily provide when interacting with our Apps, such as email addresses, usernames, or account registration information. Additionally, Omnial may generate internal identifiers to track usage metrics like page views, feature interactions, and app performance.

Omnial also gathers technical data automatically, such as your IP address, device type, operating system, browser details, and general location data (like city or region). We use cookies and similar technologies to better understand usage patterns, enhance user experience, and maintain the security of our services.

We may compile and anonymize data to generate analytics, which we may share externally in summary form (e.g., usage trends), without revealing personal identities.

What We Don't Collect

We do not intentionally collect sensitive data such as health records, biometric identifiers, religious affiliations, or genetic information. Additionally, our Apps are not intended for individuals under the age of 18, and we will deactivate accounts if we learn they belong to minors.

Legal Basis for Data Use (for EEA and UK Users)

We process personal data only when we have a valid legal basis, including:

• Fulfilling our contract with you (e.g., providing access to your account or processing transactions);
• Our legitimate business interests (e.g., improving services, ensuring security, preventing fraud);
• Your consent (e.g., marketing communications, cookie usage);
• Compliance with legal obligations.

You may withdraw consent at any time where applicable.

How We Use and Share Your Information

We use personal data to:

• Operate and maintain your account;
• Provide and improve our products and services;
• Communicate service updates, promotions, or announcements;
• Ensure the security and integrity of our Apps.

We share data only with trusted individuals and entities that support our operations, such as hosting providers, analytics platforms, communication tools, and legal or financial advisors. These third parties are bound by confidentiality and data protection obligations.

In the event of a company transaction (e.g., merger, acquisition), your information may be transferred, subject to the safeguards outlined here.

International Transfers

Data may be processed in the United States or other jurisdictions with differing privacy laws. If we transfer data from the EEA, UK, or Switzerland to other countries, we implement safeguards like Standard Contractual Clauses to protect your rights.

Communicating with You

If you provide your contact information, we may occasionally reach out with updates, announcements, or feedback requests. You can opt out of such communications at any time by contacting us at our support email.

User Controls and Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal data;
• Delete your information ("right to be forgotten");
• Object to or restrict how we use your data;
• Transfer your data to another provider;
• Withdraw consent where applicable.

To exercise your rights, contact us at the address listed below. We aim to respond within 30 days.

Cookies and Tracking Tools

Most browsers let you manage or block cookies. Declining cookies may impact certain features. You can also use browser extensions or platform opt-outs to control online tracking.

Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements. Account holders can manage or delete their profile information through their settings. Public community content (e.g., forum posts) may persist to maintain integrity.

Contact Us

For privacy-related inquiries, requests, or complaints, contact us at: our support email
Subject line: "Privacy Concern"

We are committed to addressing your concerns and will typically respond within 7 business days.

Policy Updates

We may revise this Privacy Policy occasionally. Any updates will be reflected by the "Last updated" date above. Continued use of our Apps after changes means you accept the revised terms.